Travel Policy

Travel Reservations
Travel Reservations are on a first-come, first-served basis. Travel Reservations may be made by phone, mail, or in person. Reserve your tour as early as possible although final payment will be due by the dates listed in the tour description.

Methods of Payment
Travel Prices are quoted on a per person basis. We accept check, money order, or cash. Please send your method of payment to:

DJ Country Tours, Inc.
Attn: Janine McCarthy
P.O. Box 96
Conrad, IA 50621

Points of Pick-Up
Our pick-up locations and times will be on the final tour itinerary. Additional places of pick-up may be added along the route to better accommodate our clients.

Travel Protection
DJ Country Tours, Inc. recommends that you purchase a Travelex travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.

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For a summary of plan details on benefits, coverages, limitations and exclusions, please refer to the applicable Description of Coverage. Travel Insurance is underwritten by Transamerica Casualty Insurance Company, Columbus, Ohio; NAIC #10952. 1308294

Special Assistance or Requests
Wheelchair or walker accommodations will be acceptable. Oxygen tanks will be acceptable as long as client has sufficient tanks with them, or ordered to be delivered to the hotels we will be using. DJ Country Tours, Inc. will help in any way possible to accommodate every possible situation.

Any other special requests must be made when booking your luxury bus tour. Requests for special dietary needs, smoking or non-smoking, adjoining, handicap accessible or other room types are subject to confirmation and cannot be guaranteed.

Restrooms
Restrooms are available on all coaches.

Tour Documents
Your complete tour packet will be mailed to you approximately 2 weeks prior to the departure date.

Responsibility
DJ Country Tours, Inc. shall be exempt from any liability in the event of an accident resulting in, but not limited to, loss or damage of properties, injury to people, death during trip, delays, irregularities or other occurrences beyond its control.

Trip Cancellation Policy
Trip Cancellations MORE than 30 days prior to departure will receive a Full Refund. Trip Cancellations from 29 to 15 days from departure will be refund minus the deposit and less than 14 days prior to departure or after tour departure, there is No Refund.

No-Shows
No-shows will not be refunded.

Gratuities
Gratuities for meals on your own are provided by each group bus tour participant. Customary gratuity for the tour director and driver is on a voluntary basis based on the service you are provided and the attention to your needs.