Charter Bus Tours with DJ Country ToursTravel Reservations Travel Reservations are on a first-come, first-served basis. Travel Reservations may be made by phone, mail, or in person. Reserve your tour as early as possible although final payment will be due by the dates listed in the tour description. Methods of Payment Travel Prices are quoted on a per person basis. We accept check, money order, or cash. Please send your method of payment to: DJ Country Tours, Inc. Attn: Janine McCarthy P.O. Box 96 Conrad, IA 50621 Points of Pick-Up Our pick-up locations and times will be on the final tour itinerary. Additional places of pick-up may be added along the route to better accommodate our clients. Travel Protection Now’s the time to consider purchasing a travel protection plan to protect your trip investment. For more information on the available plans or to enroll, click on the link below or contact Travelex Insurance Services at 800-228-9792 and reference location number 15-0107. Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company (formerly known as Stonewall Insurance Company), 1314 Douglas Street, Suite 1400, Omaha, NE 68102. 11.17 W20 Special Assistance or Requests Wheelchair or walker accommodations will be acceptable. Oxygen tanks will be acceptable as long as client has sufficient tanks with them, or ordered to be delivered to the hotels we will be using. DJ Country Tours, Inc. will help in any way possible to accommodate every possible situation. Any other special requests must be made when booking your luxury bus tour. Requests for special dietary needs, smoking or non-smoking, adjoining, handicap accessible or other room types are subject to confirmation and cannot be guaranteed. Restrooms Restrooms are available on all coaches. Tour Documents Your complete tour packet will be mailed to you approximately 2 weeks prior to the departure date. Responsibility DJ Country Tours, Inc. shall be exempt from any liability in the event of an accident resulting in, but not limited to, loss or damage of properties, injury to people, death during trip, delays, irregularities or other occurrences beyond its control. Trip Cancellation Policy Trip Cancellations MORE than 30 days prior to departure will receive a Full Refund. Trip Cancellations from 29 to 15 days from departure will be refund minus the deposit and less than 14 days prior to departure or after tour departure, there is No Refund. No-Shows No-shows will not be refunded. Gratuities Gratuities for meals on your own are provided by each group bus tour participant. Customary gratuity for the tour director and driver is on a voluntary basis based on the service you are provided and the attention to your needs.